FREE SHIPPING and returns on orders over $150 USD within the US

Frequently Asked Questions

i'm interested in custom printed pieces. how much will it cost?

BECAUSE THERE ARE MANY VARIABLES WHEN CREATING A CUSTOM PIECE, IT IS DIFFICULT TO PROVIDE AN ACCURATE QUOTE. AFTER A CONSULTATION, WE WILL PUT TOGETHER A PROPOSAL BASED ON YOUR NEEDS. ONCE WE HAVE A BUDGET, WE TAILOR PRINTING TECHNIQUES, PAPER CHOICES, AND PRODUCTION METHODS INTO YOUR DESIGN. EVERY CLIENT RECEIVES MULTIPLE OPTIONS (ALL UNIQUE & SPECIAL) THAT FIT WITHIN THE BUDGET. READ MORE ABOUT OUR CUSTOM PROCESS IN OUR PROCESS PAGE.

how do i pay for my design?

FOR CUSTOM ORDERS WE REQUIRE A 50% DEPOSIT BEFORE DESIGN PROOFS ARE STARTED. THE REMAINING 50% BALANCE IS DUE BEFORE THE SHIPMENT OF GOODS. FOR SEMI-CUSTOM ORDERS THROUGH OUR ONLINE SHOP YOUR FULL PAYMENT IS REQUIRED AT THE TIME OF PURCHASE.

when will i receive my order?

IT CAN TAKE BETWEEN 2-8 WEEKS DEPENDING ON THE DESIGN’S COMPLEXITY. WE SHIP IN A SECURE PACKAGE VIA UPS, USPS OR FEDEX. WEDDING INVITATIONS SHOULD BE MAILED 6-8 WEEKS BEFORE THE WEDDING DATE. WE RECOMMEND CONTACTING US 2-4 MONTHS BEFORE THE MAILING DATE TO ENSURE ON-TIME ARRIVAL. FOR PARTY INVITATIONS OR STATIONERY WE WILL NEED 1-4 WEEKS BEFORE THE MAILING DATE TO ENSURE ON-TIME ARRIVAL.

where do you ship?

WE SHIP IN THE US AND INTERNATIONALLY. SHIPPING COST VARY DEPENDING ON THE FINAL PACKAGE SIZE AND WEIGHT. AFTER YOUR ORDER IS PACKAGED WE WILL PROVIDE AN ACCURATE SHIPPING COST.

what is your return policy?

DUE TO THE CUSTOMIZATION OF OUR PRODUCTS WE DO NOT ACCEPT RETURNS OR EXCHANGES. ALL DEPOSITS ARE NON-REFUNDABLE. ORDERS CANCELLED AFTER FINAL PROOF APPROVAL MUST BE PAID IN FULL. PERSONALIZED ITEMS ARE FINAL SALE.